Privacy and Policy

V4 COMMUNICATIONS LIMITED PRIVACY POLICY

The following policy applies to the personally identifying information we ask for and that you provide. "Personally identifying information" is information that individually identifies you, such as your name, physical address, or e-mail address. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifying Information in accordance with our website.

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services.

What personal information do we collect from the people that visit our website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, company, email address, phone number, billing address, mailing address, your PayGo user ID and password, credit card information or other details to help you with your experience. We use this information for our internal use only.

When do we collect information?

We collect information from you when you log into our site as a corporate user, place an order, fill out a form or enter information on our site. Provide us with feedback on our products or services.

How do we use your information?

We may use the information we collect from you when you login as a corporate user, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.
  • To follow up with them after correspondence (email or phone inquiries).

If you do provide personally identifiable information to us, either directly or through a reseller or other business partner, we will:

a) not sell or rent it to a third party without your permission — although unless you opt out.

b) We may use your contact information to provide you with information we believe you need to know or may find useful, such as (for example) news about our services and products and modifications to the Terms of Service;

c) take commercially reasonable precautions to protect the information from loss, misuse and unauthorized access, disclosure, alteration and destruction;

d) not use or disclose the information except:

  • as necessary to provide services or products you have ordered, such as (for example) by providing it to a carrier to deliver products you have ordered;
  • in other ways described in this privacy policy or to which you have otherwise consented;
  • in the aggregate with other information in such a way so that your identity cannot reasonably be determined (for example, statistical compilations);
  • as required by law, for example, in response to a subpoena or search warrant;
  • to outside auditors who have agreed to keep the information confidential;
  • to a successor organization in the event of a merger, acquisition, bankruptcy, or other sale or disposition of all or a portion of PayGo’s assets. The successor organization’s use and disclosure of your personally-identifying information will continue to be subject to this privacy policy unless (I) a court orders otherwise, for example a bankruptcy court; or (ii) the successor organization gives you notice that your personally-identifying information will be subject to the successor organization’s own privacy policy, along with an opportunity for you to opt out (which may cause you not to be able to continue to use the our services). If you submit personally-identifying information after such a transfer, that information may be subject to the successor entity’s privacy policy;
  • as necessary to enforce the Terms of Service;
  • as necessary to protect the rights, safety, or property of PayGo, its users, or others; this may include (for example) exchanging information with other organizations for fraud protection and/or risk reduction.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

We implement a variety of security measures when a user enters an order, submits, or accesses their information to maintain the safety of your personal information.

Your privacy responsibilities

To help protect your privacy, be sure:

  • not to share your user ID or password with anyone else;
  • to log out from Corporate user PayGo site when you are finished;

Do we use 'cookies'?

When you navigate PayGo website, a cookie is sent to your computer that uniquely identifies your browser. A "cookie" is a small file containing a string of characters that is sent to your computer when you visit a website. We use cookies to improve the quality of our services and to better understand how people interact with us. We do this by storing user preferences in cookies and by tracking user trends and patterns of how people use the Web. Most browsers are initially set up to accept cookies.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features that make your site experience more efficient will be disabled and may not function properly.

Third-party disclosure

This website may contain links to other websites, which may belong to third-party companies and organizations. You should check the privacy statements of those websites before providing information to them.

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifying Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifying visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Please visit our website for any updates on the Privacy Policy.

You can change your personal information:

  • By emailing us
  • By calling us
  • By logging in to your corporate user account

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email:

  • Within 1 business day

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

hello@paygo.mobi

Plot 46| Mirembe Business Center| Lugogo ByPass|

Kampala| Uganda

+256200907000